EFFECT OF SERVICE QUALITY CUSTOMER SATISFACTION LION AIR FLIGHTS AIRLINE SERVICES FATMAWATI SOEKARNO BENGKULU AIRPORT

Posted on : Maret 25, 2017 | post in : HASIL PENELITIAN,Journal Management |Leave a reply |

ABSTRACT The purpose of this study to determine the effect of service quality responsivness, Reliability, Assurance, Empathy and Tangibles on the level of customer satisfaction services Airlines Lion Air flight at Fatmawati Soekarno Airport Bengkulu and the most dominant variable influence. Methods This study was conducted with descriptive quantitative approach and type of this research […]

THE INFLUENCE OF PERCEPTION FACILITIES AND FEATURES AVAILABILITY TO CONSUMER INTEREST IN USE OF MOBILE BANKING (BRI MOBILE)

Posted on : Maret 25, 2017 | post in : HASIL PENELITIAN,Journal Management |Leave a reply |

ABSTRACT The objective of this study is to determine the effect of perception of convenience and availability features to interests of consumers in use of Mobile Banking at Bank Rakyat Indonesian Unit Ratu Samban Branch Bengkulu. The population in this study are 5,417 people and the samples of this study are 70 people. Analysis in […]

Style Leadership and Spirit at Work Employee Health Center of Bengkulu City | Journal Of Research

Posted on : Januari 4, 2017 | post in : HASIL PENELITIAN |Leave a reply |

ABSTRACT By Harpi Nusanti Antecedent survey in Puskesmas Nusa Indah, still to the number of all officer which do not follow morning apple or come lose timeing and go/come home ahead of schedule. Erstwhile officer of diligent him, always come and go/come home on time, now often come lose timeing and go/come home prior to […]

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