EFFECT OF SERVICE QUALITY CUSTOMER SATISFACTION LION AIR FLIGHTS AIRLINE SERVICES FATMAWATI SOEKARNO BENGKULU AIRPORT

Posted on : Maret 25, 2017 | post in : HASIL PENELITIAN,Journal Management |Leave a reply |

ABSTRACT The purpose of this study to determine the effect of service quality responsivness, Reliability, Assurance, Empathy and Tangibles on the level of customer satisfaction services Airlines Lion Air flight at Fatmawati Soekarno Airport Bengkulu and the most dominant variable influence. Methods This study was conducted with descriptive quantitative approach and type of this research […]

THE INFLUENCE OF PERCEPTION FACILITIES AND FEATURES AVAILABILITY TO CONSUMER INTEREST IN USE OF MOBILE BANKING (BRI MOBILE)

Posted on : Maret 25, 2017 | post in : HASIL PENELITIAN,Journal Management |Leave a reply |

ABSTRACT The objective of this study is to determine the effect of perception of convenience and availability features to interests of consumers in use of Mobile Banking at Bank Rakyat Indonesian Unit Ratu Samban Branch Bengkulu. The population in this study are 5,417 people and the samples of this study are 70 people. Analysis in […]

ANALYSIS OF EFFECT OF ENVIRONMENTAL FACTORS, INDIVIDUALS, AND ORGANIZATION OF WORK SPIRIT PROVINCIAL HEALTH DEPARTMENT OFFICIALS

Posted on : November 21, 2016 | post in : HASIL PENELITIAN,Journal Management,Uncategorized |Leave a reply |

ABSTRACT By Lon Saswira The purpose of this research to know the work environment, individuals, and organizations together have an influence on employee morale Provincial Health Office of Bengkulu and to know the work environment, individuals, and organizations individually have some impact on employee morale  Bengkulu Provincial Health Office. This research is a descriptive study Correlation […]

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